PLEASE NOTE: Your Health Reimbursement Arrangement (HRA) funds are not available while you are actively working at the County of Orange, the Courts, or one of the County Special Districts. Your HRA is meant to support you after leaving County service. This is different from the County’s Health Care Reimbursement Account (HCRA) for active employees.

After separating or retiring from the County, a free OneBridge Visa® Benefits Card (debit card) will be mailed to you in a plain white envelope. If you need to request an additional or replacement card, log in and access your HRA online portal and click Benefits Card. Then, click Manage Cards. You can also contact our Customer Care Center at 1-833-382-2617.

With your Benefits Card, you can instantly pay for qualified medical expenses directly from your HRA. You don’t have to file claims and wait to get reimbursed. Just swipe your card to pay for things like office visits, prescriptions, lab work, hospital stays, and dental and vision services.

• No monthly fee
• Spend up to 90% of your HRA balance ($5,000 daily limit)
• Request additional cards for your spouse and dependents

Always request and save proper supporting documentation from your provider in case we need you to submit it. The IRS requires us to properly verify that every Benefits Card payment is for a qualified medical expense. In most cases, the electronic transaction data we receive is sufficient. If additional documentation is needed, we will notify you right away by mail, email, or through our mobile app, HRAgo®.

In most cases, additional Benefits Card documentation (if required) must include all five of the following (just like regular claims):

1. Patient name (you, your spouse, or dependent);
2. Date you received the medical care or purchased a qualified healthcare item;
3. Service provider name (doctor, pharmacy, clinic, or hospital);
4. Description of the service or item; and
5. Amount you paid or owe out of pocket.

To learn more, read our Benefits Card FAQ.